Privacy Policy

Overview

Ripple Design is a sole proprietorship registered in India under GSTIN 36AWKPH3011N2ZH with registered office at 1-11-200/S-10, Majestic Mansion, Shamlal, Begumpet, Hyderabad, Telangana, 500016. References to “we”, “us”, or “our” in this policy refer to Ripple Design, operated by Sunny Haladker. We build custom software for businesses and take your privacy seriously.

This Privacy Policy explains how we collect, use, and protect information when you visit rippledesign.co, contact us, or engage our services. By using our website, you agree to the practices described here.

We don't sell your data. We don't run ads. We're a small studio and we collect only what we need to do our work and respond to you.

Information we collect

Information you give us directly

• Your name and email address when you contact us or book a call
• Details about your project or business when you enquire about our services
• Your email address if you subscribe to our newsletter or blog updates
• Any other information you choose to share in conversation with us

Information collected automatically

• Basic analytics: pages visited, time on site, referral source (via privacy-respecting analytics)
• Your IP address and browser type for security and performance purposes
• Cookie data as described in the Cookies section below

Information from third parties

If you book a call via Calendly, their privacy policy applies to that interaction. We receive only the information you enter into the booking form (name, email, notes).

How we use it

We use the information we collect to:

• Respond to your enquiries and schedule calls
• Deliver the services you've engaged us for
• Send you project updates, invoices, and relevant communications
• Send blog updates or newsletters if you've opted in (you can unsubscribe at any time)
• Improve our website and understand how people find us
• Comply with legal obligations

We don't use your information for automated decision-making or profiling.

Sharing your information

We don't sell, rent, or trade your personal information. We may share it only in the following circumstances:

• Service providers: Tools we use to run the business, like Calendly (scheduling), email providers, and cloud storage. These providers are contractually bound to protect your data.
• Legal requirements: If required by law, court order, or to protect our legal rights.
• Business transfer: In the unlikely event of a sale or merger, your data may transfer to the new entity under the same privacy commitments.

We will never share your project details, business information, or correspondence with third parties for marketing or commercial purposes.

Cookies

Our website uses a small number of cookies to function properly and understand how visitors use the site.

Essential cookies

Required for the site to work. These can't be disabled without breaking functionality.

Analytics cookies

We use privacy-respecting analytics to understand traffic patterns. No individual tracking, no cross-site tracking. You can opt out via your browser's Do Not Track setting.

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

Data retention

We keep your information for as long as necessary to deliver our services and meet legal obligations:

• Enquiry and contact information: 3 years from last contact
• Client project records: 7 years (required for financial and legal compliance)
• Newsletter subscribers: until you unsubscribe
• Analytics data: 12 months, aggregated only

You can request deletion of your data at any time (see Your Rights below).

Your rights

Under applicable Indian data protection law and, where relevant, the GDPR, you have the right to:

• Access: request a copy of the personal data we hold about you
• Rectification: ask us to correct inaccurate or incomplete data
• Erasure: ask us to delete your data, subject to legal retention requirements
• Objection: object to how we use your data for marketing purposes
• Portability: receive your data in a commonly used format
• Withdrawal: withdraw consent for newsletter or marketing communications at any time

To exercise any of these rights, email us at sunny@rippledesign.co. We'll respond within 30 days.

Security

We take reasonable technical and organisational measures to protect your information, including HTTPS encryption, access controls, and secure cloud storage.

No system is completely secure. If you have reason to believe your information has been compromised, please contact us immediately at sunny@rippledesign.co.

Children

Our website and services are directed at businesses and adults. We don't knowingly collect information from anyone under the age of 18. If you believe we've inadvertently collected information from a minor, please contact us and we'll delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll update the “Last updated” date at the top of the page. For significant changes, we'll notify active clients by email. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact us

Questions about this policy or how we handle your data? Get in touch.